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Terms & Conditions - Satori Journeys

TERMS AND CONDITIONS

R E S E R V A T I O N S

To reserve your retreat spot you must pay the initial deposit. The deposit is non-refundable – however should you cancel your reservation 90 days or more before the start of the retreat, you may apply your deposit toward another retreat occurring within 12 months from the date of the retreat for which you were initially registered.

FULL PAYMENTS

When you reserve, you may either pay in full right away or start with the deposit. Upon receipt of your payment, we will send you a confirmation of your deposit. Please note that Full Payment is due 60 days prior to the start date of the retreat. If you book less than 60 days in advance, full payment is due right away.

REFUNDS AND DISCOUNTS

There will be no refunds or discounts for arriving late, leaving early, flight cancellations, travel delays or illness.

You are welcome to TRANSFER your spot in a retreat to another person- perhaps a friend or family member- who is available to participate. Please contact us right away to confirm changes, as this may affect room arrangements and other bookings.

If you cancel your participation in a retreat for any reason, the cancellation policy below will apply, with no exceptions. We wish we could compensate people for unforeseen circumstances (injury, family emergency, etc), but we have costs already incurred when reserving retreat centers and hotels. We have designed our cancellation policy to be as compassionate as possible in the case that your plans change. But to protect yourself further, we strongly encourage you to purchase travel insurance.

CANCELLATIONS

IF YOU CANCEL

90 days or more prior to the start of the yoga retreat, you receive: 100% credit of the cost of the full retreat toward another S A T O R I JOURNEY or service within 12 months.

31-90 days prior to the start of the yoga retreat, you receive: 50% credit of the cost of the full retreat toward another S A T O R I JOURNEY or service within 12 months.

0-30 days prior to the start of the yoga retreat: no refunds or credits will be given.
To cancel, you must send an email stating that you wish to cancel to:[email protected]

To cancel, please complete this form.

AFTER THE RETREAT

We encourage our Journeyers to release expectations, and instead remain open and receptive to the magic of the unexpected and the dynamic nature of these transformative retreats.

If for any reason you are dissatisfied with your retreat experience, please inform us immediately during the retreat, so that we can appropriately adjust and assist you in enhancing your experience. Following the retreat, S A T O R I JOURNEYS do not offer any refunds or credits due to the costs already incurred. Clear and honest communication is the best solution to any issues, always.

IF WE CANCEL

We have never had to cancel a retreat, however, if we do cancel a trip due to too few participants, we will refund to you all deposits and payments you have paid. We cannot however compensate you for airfare or travel costs incurred. In the unlikely event that S A T O R I JOURNEYS must cancel a yoga retreat due to weather, natural disaster or political upheaval, we cannot guarantee a refund – it will depend on whether we receive a refund from the retreat centers and other partners with whom we work. To cover these risks, we highly recommend you purchase travel insurance.

If S A T O R I JOURNEYS postpones the retreat, all your payments will be put towards the next date of the retreat, or become Credit for a future retreat or service within the next 12 months, at your convenience.

We offer our sincere Gratitude for your commitment to yourself, and your trust in S A T O R I JOURNEYS.

SAFETY & RESEARCH

S A T O R I JOURNEYS prioritizes your personal safety. We have done our research, and we would like to take this opportunity to stress how important it is that you also do your own research before committing to energy work or plant medicines. It is important to know who and what you are working with, and to see if these are things that would be beneficial for your Journey with us.

There are charlatan shamans and facilitators out there so use your intuition, trusted guidance and seek any professional advice regarding your health and safety before embarking on this Journey. If you are choosing to work with medicines outside of this retreat, please once again do your research, ask all questions, and make sure your decision is the best one for you at this time.

We have personally worked with our Shamans who are very well respected in their communities and we are committed to maintaining a safe space for our Journeyers to experience healing through energy therapies, yoga, meditation, diet and plant medicine. The safer you feel the more you can relax into the Journey, make amazing life-long connections and really allow deep healing to manifest.

With gratitude

Emma & Heidi